Privacy Policy, Workshop Disclaimer and Terms + Policies

This statement was last updated on August 25, 2026.

Privacy Policy

1) Overview

We respect your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, join our email list, register for workshops, communicate with us, or participate in our events.

2) What We Offer

Bond & Bloom Workshops LLC provides psychoeducational relationship programming for singles, couples, families, and organizations. Services may include workshops, follow-up check-ins, informational consultation calls, organization-sponsored programming, community programming, wellness initiatives, and customized educational experiences.

Bond & Bloom may partner or contract with workplaces, universities, healthcare organizations, nonprofits, government or community organizations, and other institutions to provide relationship education to the populations they serve.

All Bond & Bloom services are educational and skills-based unless expressly stated otherwise in separate written clinical documentation. Participation does not create a therapist-client relationship.

3) Information We Collect

We may collect the following categories of information:

A. Information you provide to us

Name
Email address
Phone number (optional)
Billing information (note: payment details are typically handled by our payment processor, not stored by us)
Workshop registration details (e.g., selected workshop/date, attendance preferences)* Information you submit through contact forms, surveys, or questionnaires (e.g., workshop feedback)

B. Intake-style questions (before and/or during workshops)
To improve the workshop experience, we may request voluntary information such as:

What you hope to learn
Relationship goals or challenges you want to better understand
Topics you want covered
Learning preferences
Feedback during or after the workshop

These questions may include sensitive personal information depending on what you choose to share. You are always free to skip questions or limit what you disclose.

C. Information collected automatically

Device and browser information
IP address (general location)
Website activity (pages visited, time on site, referring pages)
Cookies and similar tracking technologies (see Section 9)

D. Information from third parties

If you register or pay through platforms like Wix, Eventbrite, Stripe, PayPal, Affirm, Klarna, Afterpay, or email marketing providers, we may receive limited information needed to confirm registration (e.g., name, email, ticket type, payment confirmation).

Consultation and Inquiry Information

When you schedule a consultation call or contact us about services, we may collect:

Name and contact information
The workshop, service, or partnership you are interested in
General information about what you are seeking
Scheduling information
Organization name, role, or professional contact information, when applicable
Information voluntarily provided during your inquiry or consultation

Please share only information reasonably necessary for us to respond to your inquiry. Consultation calls are not therapy sessions and are not intended for disclosure of detailed medical, mental-health, or highly sensitive personal information.

Organization and Sponsored Programming Information

When programming is provided in partnership with another organization, we may receive limited information from the sponsoring organization for registration, scheduling, attendance, communication, or program administration.

This may include participant names, email addresses, registration status, attendance information, or other information reasonably necessary to deliver the program.

Organizations should not provide medical records, clinical records, protected health information, or other sensitive information unless Bond & Bloom has specifically agreed in writing to receive such information and any legally required agreements are in place.

4) How We Use Your Information

We use information to:

Schedule and conduct consultation calls
Determine whether a Bond & Bloom service appears appropriate for an individual, couple, family, or organization
Respond to organization and partnership inquiries
Develop proposals, scopes of work, contracts, and customized programming
Coordinate organization-sponsored workshops or events
Manage participant registration and attendance
Provide participating organizations with agreed-upon program information
Evaluate program effectiveness using surveys, feedback, or aggregated information
Prepare anonymous or aggregated program summaries when requested by a sponsoring organization or funder

5) How We Share Your Information

We do not sell your personal information.

We may share information with trusted service providers only as needed to operate our website and workshops, such as:
Website hosting and site tools (e.g., Wix)
Registration/ticketing (e.g., Eventbrite)
Payment processing (e.g., Stripe, PayPal, Affirm, Klarna, Afterpay, Wix Payments)
Email and communications tools (e.g., Mailchimp, Wix Email Marketing)
Analytics providers (e.g., Google Analytics)

These providers have their own privacy policies and may process information under their terms.

We may also disclose information:

If required by law or legal process
To protect our rights, safety, or property, or that of others
In connection with a business transfer (e.g., merger, acquisition), where permitted by law

Organization-Sponsored Programming

When an organization sponsors or contracts for Bond & Bloom programming, limited administrative information may be shared with the sponsoring organization when reasonably necessary to administer the program.

Depending on the engagement, this may include information such as:

Registration or enrollment status
Attendance or completion status
Overall participation numbers
Aggregated or de-identified evaluation results
General program feedback or outcomes

Bond & Bloom does not ordinarily provide sponsoring organizations with personal disclosures made by participants during workshops, individual responses to sensitive discussion questions, or detailed personal relationship information.

If a specific program requires different information-sharing practices, participants will be informed when appropriate.

Personal information may also be disclosed when required by law or when otherwise permitted under this Privacy Policy.

6) Workshop Privacy and Group Setting

Workshops may involve group discussion. Please be aware:

We cannot guarantee what other participants do with information shared in a group setting.
We encourage participants to share only what they feel comfortable sharing and to respect the privacy of others.
We may set group guidelines, but participant behavior is outside our full control.

7) Health Information and HIPAA

Bond & Bloom's workshops, consultation calls, follow-up services, and organization-sponsored educational programming are generally provided as psychoeducational services and not as medical or mental-health treatment.

Bond & Bloom does not request that participants submit medical records or protected health information through the website, consultation forms, or ordinary workshop registration.

Working with a hospital, healthcare organization, health plan, or other healthcare-related entity does not by itself mean that Bond & Bloom is providing healthcare services or operating as a HIPAA-covered entity or Business Associate.

If a particular contractual relationship requires Bond & Bloom to create, receive, maintain, or transmit protected health information on behalf of a HIPAA-covered entity, any applicable privacy obligations, data safeguards, and Business Associate Agreement will be addressed separately in writing before such information is exchanged.

Participants should avoid submitting medical records or unnecessary health information unless specifically instructed to do so through an appropriate process.

8) Data Retention

We keep personal information only as long as reasonably necessary for:

Providing services and workshop administration
Recordkeeping (including accounting and tax)
Resolving disputes
Enforcing agreements
Complying with legal obligations

9) Cookies and Analytics

Our website may use cookies and similar technologies to:

Remember preferences
Analyze site traffic and performance
Improve user experienceYou can control cookies through your browser settings. Disabling cookies may affect site functionality.

10) Email and Marketing Communications

If you opt in to receive emails, you can unsubscribe at any time using the link in the email or by contacting us at support@bondandbloomwrkshps.com. We may still send non-marketing messages related to your registration (e.g., confirmations, reminders).

11) Your Choices and Rights

Depending on where you live, you may have rights to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information (subject to legal and operational requirements)
Opt out of marketing communications

To make a request, contact us at support@bondandbloomwrkshps.com. We may need to verify your identity before completing requests.

12) Children’s Privacy

Our workshops and website are not intended for children under 18 and we do not knowingly collect personal information from children under 18. If you believe we have collected such information, contact us and we will take appropriate steps to delete it.

13) Security

We take reasonable measures to protect your information. However, no system can be guaranteed 100% secure. Please use caution when sharing information online.

14) External Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of those sites.

15) Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

16) Contact Us

To ask questions or comment about this privacy policy and our privacy practices, please write us or call us based on the contact information found in our Website.

Disclaimer

Consultation Calls

Bond & Bloom consultation calls are brief informational conversations intended to answer questions, discuss available programming, and help determine whether a workshop, follow-up service, or organizational partnership may be an appropriate fit.

A consultation call is not psychotherapy, counseling, assessment, diagnosis, treatment, crisis intervention, or professional mental-health advice.

Participating in a consultation call does not establish a therapist-client relationship.

You are encouraged to share only the information necessary to discuss your interest in Bond & Bloom services. Consultation calls do not carry the same confidentiality protections that may apply within a formal psychotherapy relationship.

A consultation does not guarantee acceptance into a workshop, availability of a requested service, a future booking, or the establishment of an organizational partnership.

Bond & Bloom may recommend another resource or determine that a requested service is outside the scope of its educational programming.

Consultation calls will not be recorded by Bond & Bloom without the knowledge and express consent of those participating.

Organization-Sponsored and Partnership Programming

Bond & Bloom may provide workshops and relationship-education programming through workplaces, healthcare organizations, universities, nonprofits, government entities, community organizations, and other sponsoring partners.

Regardless of who pays for or sponsors a program, Bond & Bloom programming remains educational and skills-based. Participation does not create a therapist-client relationship between Bond & Bloom, its facilitator, and individual participants.

An organization's sponsorship of a Bond & Bloom program should not be interpreted as:

Mental-health treatment
Medical care
Employee counseling
Academic counseling
Crisis intervention
An evaluation of a participant's relationship or mental health
A guarantee of any particular relationship, wellness, employment, academic, or health outcome

Participants remain responsible for determining how they use information presented during the program.

A sponsoring organization may have its own policies, requirements, or privacy practices that are separate from those of Bond & Bloom.

Unless otherwise clearly communicated, sponsoring organizations do not receive access to private personal disclosures made during workshop discussion.

Educational Purpose

Workshops provided by Bond & Bloom Workshops LLC are educational and skills-based. They are designed for education, reflection, and practical relationship skill-building. It is not therapy, crisis intervention, domestic violence intervention, addiction treatment, or a substitute for individualized care. Participation may be declined or discontinued if the workshop is not an appropriate fit, including situations involving acute emotional crisis, active addiction, abuse-related safety concerns, or other issues requiring a higher level of support. Referrals may be provided when appropriate.

Not Therapy / No Clinical Relationship

Participation in a workshop does not create a therapist-client relationship, and workshops or check-ins are not psychotherapy, counseling, diagnosis, or treatment. If you need individualized clinical support, you should seek therapy with a licensed provider.

Not Emergency Services

Workshops are not appropriate for emergencies. If you are in immediate danger or experiencing a mental health emergency, call 911 or go to the nearest emergency room. You may also contact 988 (Suicide & Crisis Lifeline in the U.S.) for immediate support.

Personal Responsibility

You are responsible for your own emotional and physical well-being during and after the workshop. You may choose your level of participation and may step away from activities or discussions at any time.

No Guarantees

We do not guarantee specific outcomes. Your results depend on many factors, including your engagement, personal circumstances, and continued practice of skills.

Sensitive Topics

Relationship education can bring up emotional topics. We encourage you to share only what you feel comfortable sharing and to consider additional support if needed.

Group Confidentiality (Workshops with Group Discussion)

We ask all participants to respect the privacy of others and to keep personal information shared in the group confidential. However, we cannot guarantee confidentiality of other participants’ actions or statements outside the workshop.

Waitlist Policy:

If a workshop sells out, you may join the waitlist. If a spot opens, we’ll email you in order of sign-up. You’ll have 24 hours to register before the spot is offered to the next person.

Terms & Policies

1) Consultation Scheduling

Consultation calls may be offered to individuals, couples, families, or representatives of organizations interested in Bond & Bloom programming.

Scheduling a consultation:

Reserves only the consultation appointment
Does not reserve a workshop seat or event date
Does not guarantee acceptance into a program
Does not create a therapist-client relationship
Does not create a business partnership or contractual relationship

Any fee associated with a consultation, if applicable, will be displayed at the time of booking.

If you are unable to attend, please cancel or reschedule as soon as possible. Repeated missed consultations may affect our ability to offer additional consultation appointments.

Consultations are scheduled for a specific amount of time and will generally end at the scheduled time.

2) Organizational Inquiries and Partnerships

Inquiries Are Not Agreements

Submitting an inquiry, participating in an organization consultation call, receiving preliminary pricing, or discussing potential programming does not create a binding agreement or reserve a program date.

An organizational engagement is confirmed only when the parties complete any required written agreement, proposal acceptance, deposit, or other booking requirements specified by Bond & Bloom.

Scope of Services

The specific services provided to an organization may vary based on:

Population served
Program goals
Workshop length
Number of participants
Virtual or in-person format
Location
Customization requested
Materials provided
Reporting or evaluation requirements
Other agreed-upon deliverables

The final scope, pricing, responsibilities, and deliverables will be documented in the applicable proposal, service agreement, statement of work, or contract.

Organizational Pricing, Payment, Cancellation and Rescheduling

Pricing, deposits, invoicing, cancellation deadlines, rescheduling terms, travel expenses, and refund policies for organizational engagements may differ from Bond & Bloom's standard individual workshop policies. These terms will be stated in the applicable proposal or agreement.

If an organization's signed agreement conflicts with the general organizational provisions on this website, the signed agreement will control for that engagement.

3) Sponsoring Organization Responsibilities

Depending on the program, the sponsoring or contracting organization may be responsible for matters identified in the applicable agreement, which may include:

Providing an appropriate venue or virtual platform
Coordinating participant communication or registration
Providing agreed-upon audiovisual equipment or technology
Communicating relevant site or facility requirements
Coordinating accessibility or accommodation requests with Bond & Bloom as appropriate
Maintaining appropriate safety and conduct standards at its facility
Obtaining permissions or consents that are the organization's responsibility
Providing accurate information regarding anticipated attendance and program needs

Specific responsibilities will be outlined in the applicable agreement.

4) Registration and Participation

By registering for a workshop, you agree to:

Provide accurate registration information
Follow workshop guidelines and respectful group conduct
Participate in a way that supports a safe, learning-centered environment

Workshop Eligibility, Safety, and Right to Refuse Service:

Our workshops are educational experiences intended for couples and individuals who are appropriate for a structured, skills-based relationship workshop format. Workshops are not therapy, crisis response, domestic violence intervention, addiction treatment, or a substitute for individualized clinical care.

For safety and appropriateness, all participants are required to complete a screening form before registration is approved. We reserve the right to determine, in our sole professional discretion, whether a workshop is an appropriate fit.

We may decline, postpone, cancel, or discontinue participation at any time if:

There are active safety concerns related to abuse, domestic violence, coercion, intimidation, or fear within the relationship
There is active addiction or another issue requiring more specialized care
The couple presents with acute or serious relationship distress that is not appropriate for an educational workshop setting
Either partner is unwilling or unable to participate respectfully and safely
The participant is experiencing acute emotional crisis or severe instability
The participant is unable to engage appropriately in an educational workshop setting
The workshop is otherwise not clinically or ethically appropriate

If an individual or couple is not approved or is later determined not to be an appropriate fit, we may recommend couples therapy, individual therapy, addiction treatment, domestic violence resources, or other supportive services.

We reserve the right to refuse or remove participants who engage in disruptive, unsafe, or harassing behavior. In such cases, refunds may be handled at our discretion.

5) Participant Information and Program Reporting

When programming is funded or sponsored by another organization, Bond & Bloom may provide the sponsor with reasonable administrative or program-level reporting as agreed in advance.

Reports may include:

Number of participants
Attendance or completion information
Aggregated satisfaction data
Aggregated or de-identified evaluation results
General themes regarding program effectiveness

Bond & Bloom will not intentionally include personal relationship disclosures or identifiable sensitive information in aggregate program reports unless the individual has provided appropriate permission or disclosure is otherwise required by law.

6) Workshop Format

Workshops may be offered:

Live virtual (video platform)
In-person at a venue
Hybrid (if specified)

We may update workshop details (time, format, platform) as needed and will notify registered participants of material changes.

7) Payment

Payment is due at registration unless otherwise stated. If using a third-party processor (e.g., Wix Payments/Affirm/Klarna/Afterpay/Stripe/Eventbrite), your payment is subject to their terms in addition to ours.

8) Refund and Cancellation Policy

Cancellation, Late Arrivals, and No-Shows:

Please provide at least 48 hours’ notice to cancel or reschedule any Follow-Up Sessions (Singles, Couples, or Family Check-Ins).
Please provide at least 14 days’ notice to cancel or reschedule any Workshops (Singles, Couples, or Families).
Late cancellations and no-shows may be counted as a used session.
If you arrive late, your session will still end at the scheduled time (sessions are not extended).

Payment + Refunds:

Payment is due in full at the time of purchase.

Screening and Refund Policy:

If a couple is found to be ineligible for the workshop before participation begins, any refund will be handled in accordance with the workshop’s posted cancellation and refund policy. If ineligibility or safety concerns are identified after registration, we reserve the right to cancel participation and issue a refund, partial refund, credit, or no refund depending on the timing, circumstances, and administrative costs already incurred.

Workshops (Singles, Couples, Families):

14+ days before the workshop: You may cancel for a full refund, minus any non-refundable processing fees.
13 days or less before the workshop: No refunds. You may request to transfer your registration to a future workshop (if space is available) or receive credit valid for 90 days.
No-shows / partial attendance: No refunds or credits.

Follow-Up Sessions (Singles, Couples, Family Check-Ins):

Please provide at least 48 hours’ notice to cancel or reschedule.
Cancellations with less than 48 hours’ notice and no-shows are not refundable and may be counted as a used session.

Packages (Support Pass / Bundles):

Package purchases are non-refundable once the first session is used.
Unused sessions can be rescheduled with 48 hours’ notice and must be used within 90 days before they expire.

If We Cancel:

If we need to cancel or reschedule a workshop or session, you may choose a full refund or transfer/credit.

How to Request a Refund:

Email billing@bondandbloomwrkshps.com with your name, the workshop/session purchased, and the date. Approved refunds are issued to the original payment method.

9) Attendance and Missed Sessions

Workshops are live learning experiences. If you miss a session, we are not obligated to provide a make-up session or individualized recap unless stated.

10) Materials and Intellectual Property

Workshop and program materials may include intellectual property owned by Bond & Bloom Workshops LLC as well as materials licensed or authorized for use from third parties, including The Gottman Institute.

Unless expressly authorized in writing, participants, organizations, sponsors, and hosts may not:

Copy or reproduce materials for use outside the contracted program
Upload materials to shared drives, learning-management systems, or public websites
Record or reproduce workshop presentations
Modify materials and represent them as Bond & Bloom programming
Train others using Bond & Bloom or licensed workshop materials
Sell, license, distribute, or commercially exploit workshop materials

Participants may use materials provided to them for their own personal educational use unless otherwise stated.

Any organizational license or permission to distribute specific materials must be provided in writing.

11) Recording Policy

Limited recording by us:
We may record limited teaching portions for internal use or participants, but we do not record participant sharing without explicit consent. Participants may not record or take photographs.

Participants and sponsoring organizations may not audio-record, video-record, livestream, photograph presentation materials, or otherwise reproduce Bond & Bloom programming without prior written permission.

Any photography, recording, testimonial collection, or promotional use involving participants will be addressed separately and may require participant permission.

Bond & Bloom will not record personal participant sharing without appropriate notice and consent.

12) Names, Logos and Publicity

Neither Bond & Bloom nor a partnering organization may use the other party's name, trademarks, logos, testimonials, or identifying information to imply an endorsement or formal partnership beyond the actual engagement without appropriate permission.

Any public announcement, promotional collaboration, or use of organizational branding may be addressed in the applicable service agreement.

13) Changes Beyond the Agreed Scope

Requests for substantial customization, additional sessions, added participants, schedule changes, additional reporting, custom materials, travel, or other services outside an agreed scope may require additional fees or a revised agreement.

14) Participant Conduct and Group Guidelines

To maintain a safe educational environment, participants agree to:

Treat others with respect
Avoid harassment, threats, or discriminatory language
Not interrupt or dominate group space
Maintain confidentiality of personal information shared by others
Avoid sharing identifying details about third parties when possible

15) Intake-Style Questions

We may offer intake-style questions before and/or during workshops to tailor teaching and improve the experience.

16) Privacy

Your personal information is handled according to our Privacy Policy, which is incorporated into these terms by reference.

17) Limitation of Liability

To the fullest extent permitted by law, Bond & Bloom Workshops LLC is not liable for any direct or indirect damages arising from participation in workshops. You understand workshops are educational and you assume responsibility for how you use the information.

18) Relationship Between Website Terms and Organizational Agreements

These website Terms & Policies establish general conditions applicable to Bond & Bloom services.

Organizational partnerships, sponsored programs, customized programming, and contracted engagements may be subject to additional written terms contained in a proposal, service agreement, statement of work, purchase order, Business Associate Agreement, or other contract.

When a properly executed written agreement contains terms that differ from these general website terms, the written agreement will govern that particular engagement.

19) Events Beyond Our Reasonable Control

Bond & Bloom will make reasonable efforts to provide contracted programming as scheduled. Events outside the reasonable control of Bond & Bloom or the sponsoring organization—including severe weather, facility closures, emergencies, transportation disruptions, technology failures, public-health restrictions, or other unforeseen circumstances—may require rescheduling, modification, or cancellation.

The applicable service agreement will govern any financial obligations resulting from such circumstances.

20) Disputes

If you have a concern, please contact us at support@bondandbloomwrkshps.com first so we can attempt to resolve it informally. Any disputes will be governed by the laws of the State of Illinois, unless otherwise required by law.